Cookie Notice
1. What are cookies?
1.1 A cookie is a tiny file saved by your browser when you open a website.
1.2 It lets the site recognise your device on your next visit, keep you signed in and remember the choices you make.
1.3 Richmond Casino also relies on comparable technologies, including pixels and local storage. Because they function in the same way, this notice applies to them as well.
1.4 Some cookies disappear once your browser is closed. Others last for a fixed period, then expire.
2. Do other companies set cookies on our site?
2.1 Yes. Certain cookies are set by our partners rather than by us. These are known as third-party cookies.
2.2 They come from partners such as game studios, payment companies, analytics tools and advertising partners.
2.3 These partners follow their own privacy rules. We work only with partners that protect your data properly.
2.4 We never let partners use our cookies to sell your personal data.
3. What are marketing cookies?
3.1 Marketing cookies show you which ad or link brought you to Richmond Casino.
3.2 They help us see which campaigns work, so we do not show you the same ad again and again.
3.3 We set them only if you say yes in our cookie banner.
3.4 As explained on our Play Responsibly page, players taking a break or using self-exclusion get no marketing from us.
4. How can I control or disable cookies?
4.1 The first time you visit, you'll see a cookie banner where you can accept or refuse each optional type.
4.2 You can change your mind later. Use the cookie preferences link at the bottom of any page.
4.3 Your browser settings can also block or delete cookies. Check its privacy or security menu.
4.4 If you block strictly necessary cookies in your browser, you may not be able to sign in, deposit or play.
4.5 Your choice applies only to the browser and device you are using. If you use more than one device, set your choice on each.
5. What are analytics cookies?
5.1 Analytics cookies track the number of visits and tell us which pages and games players like most.
5.2 They show us which pages load slowly and where players run into trouble, so we can correct the problem.
5.3 We look at this data in groups, not to follow one person.
5.4 We set them only if you say yes.
6. Which cookies are strictly necessary?
6.1 These cookies keep the site working and safe. Without them, the casino cannot run.
6.2 They let you:
- sign in and stay signed in
- make deposits and withdrawals safely
- pass our identity and location checks
- keep your session protected from fraud
6.3 They also remember the cookie preferences you have set, so you are not asked again and again.
6.4 We need these cookies to run the service, so we set them without asking you first. You can still block them in your browser, as clause 4.4 explains.
7. What are functional cookies?
7.1 Functional cookies make the site easier to use.
7.2 They remember things like your language, your sound settings and the games you played most recently.
7.3 The site will still work if you turn them off, but you may need to choose these preferences again each time you visit.
7.4 We set them only if you say yes.
8. Can this notice change?
8.1 Yes. Whenever we add, remove or change cookies, we revise this page and the date shown on it.
8.2 If a change affects your choices, we show the cookie banner again so you can decide.
8.3 For more about your data, see our Personal Data Policy.
8.4 Questions? Email mail@richmondcasino.app and we will gladly help.